𝐏𝐑𝐈𝐕𝐀𝐂𝐘 𝐏𝐎𝐋𝐈𝐂𝐘

Your Privacy Matters

At Globetransporte GmbH, your trust is important to us.

We are committed to protecting your privacy and handling your personal information with transparency, integrity, and the highest standards of security. This Privacy Policy explains how we collect, use, store, and protect your personal data whenever you book our services, contact our team, or visit our website.

By using our website or booking our services, you acknowledge and accept the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with us:

Personal information including your name, email address, phone number, pickup and destination details.
Booking information required to provide our chauffeur services.
Payment information processed securely through trusted payment providers.
Website usage information such as IP address, browser type, device information, and website activity.
Optional information you choose to provide, including child seat requests, special assistance, or other travel preferences.

How We Use Your Information

Your information is used exclusively to provide a safe, reliable, and personalized travel experience.

We may use your information to:

Confirm and manage your reservations.
Provide customer support before, during, and after your journey.
Process secure payments.
Improve our services and website performance.
Communicate important booking updates.
Comply with legal and regulatory obligations.
Protect our business, customers, and operational security.

When We Share Your Information

We never sell, rent, or trade your personal information.

Your information may only be shared when necessary with trusted partners such as:

Secure payment providers
Professional chauffeur partners
Technology and website service providers
Government authorities when legally required

All service providers operate under strict confidentiality and data protection obligations.

Data Security

We take data security seriously.

Appropriate technical and organizational safeguards are implemented to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Only authorized personnel have access to personal information when required to provide our services.

Your information is never sold and is processed only when necessary to provide our services or fulfill legal obligations.

Your Privacy Rights

Depending on applicable laws, including the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR), you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data where legally permitted.
Restrict or object to certain processing activities.
Withdraw your consent where applicable.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

When personal information is no longer required, it is securely deleted or anonymized.